Heritage & Innovation – The Story of Dachun Soap
Founded in 1923, Dachun Soap has been rooted in Taipei’s Dadaocheng district for over a century. From its origins as "Dachun Sekken" to its modern brand identity, the company has remained dedicated to crafting high-quality handmade soaps. Whether it’s the signature "Classic Face Soap" or soaps infused with local Taiwanese ingredients, their exquisite packaging and practicality have made them a favorite for both gifting and personal use among customers in Taiwan and Japan.
Tech Empowerment – AI AMAZE Joins a Centennial Brand
To address the demands for multilingual customer service and the need for rapid training on new products, Dachun Soap implemented the "AI AMAZE Retail – AI Salesperson" by Talk2U (Aifate Dog), injecting new vitality into this historic brand.
Future Outlook – Creating a New Era with AI
Dachun Soap’s Brand Director, Li Kuo-jung, noted that through the precise recommendation capabilities of AI AMAZE, the brand has successfully created a more thoughtful and personalized service experience for its customers.
Looking ahead, AI AMAZE will also assist with self-checkout and payment functions. This will not only improve operational efficiency but also open up new possibilities for the brand in boutique outlets and even unmanned retail spaces.
The Multi-Faceted Benefits of AI AMAZE
- Combining Fun with Engagement: The interactive experience of AI AMAZE leaves a lasting impression on customers while providing real-time product information, driving both brand awareness and sales growth.
- Solving Staffing and Language Barriers: The system effectively shortens employee training time and overcomes language gaps with multilingual support, ensuring seamless service for both Taiwanese and Japanese clientele.
- Enhancing Customer Interaction: AI AMAZE provides instant answers to customer inquiries and shares the brand’s history and product features, significantly boosting brand affinity and recognition.