The Challenge: Vast Exhibits, Directionless Visitors
The National Museum of Marine Science and Technology (NMMST) boasts a vast array of diverse exhibits and expansive galleries covering marine ecology, technology, and culture. However, with such a large-scale facility, visitors often find themselves overwhelmed or lost, struggling to decide where to start or how to locate key highlights within a limited timeframe.
The Gap: Static Displays and Short Attention Spans
Traditional museum displays rely heavily on static panels and text. While informative, they often struggle to capture the attention of children and families. Furthermore, limited tour staff means that during peak hours, visitors may not receive timely explanations or might miss out on guided content entirely. For international tourists, a lack of comprehensive multilingual support can also lead to gaps in understanding.
The Solution: AI AMR Guide as the New Exhibition Partner
To elevate the visitor experience, the museum introduced the "AI AMAZE Service – AI Guide" integrated with AMR (Autonomous Mobile Robot) technology. Featuring interactive gesture detection, voice-guided tours, and photo-taking capabilities, the robot actively draws visitors into the experience. Through vivid storytelling and dynamic interfaces, complex marine knowledge becomes accessible and engaging, significantly boosting participation among families and young explorers.
Making Museum Exploration Effortless
The AI AMAZE – AI Guide provides a suite of smart functions, including:
- Multilingual Support: Breaking language barriers for global travelers.
- Smart Recommendations: Suggesting optimal visiting routes and key exhibit introductions.
- Mobility & Greeting: Moving autonomously through galleries to welcome and guide guests, effectively reducing the pressure on human resources.
By merging technology with education, NMMST has evolved beyond a traditional knowledge repository into a vibrant, interactive learning environment filled with the joy of discovery.